Cancellation and Refunds

1. Cancelling your subscription

You can cancel at any time from your account dashboard, or by emailing sales@niyantras.com. No notice period is required and we do not ask you to call anyone to cancel.

• Your access continues until the end of the billing period you have already paid for.
• We do not issue partial refunds for the unused portion of an active billing cycle.
• Cancelling stops future renewals. It does not delete your account or your data.

2. Refunds

First-time subscribers are covered by a 7-day money-back guarantee on their initial subscription. Email us within 7 days of the first payment and we will refund it in full.

Outside that window, the following are not refundable:

• Renewal payments on an existing subscription.
• Unused time remaining in a billing cycle after you cancel.
• Features or seats you paid for but did not use.

3. How to request a refund

Email sales@niyantras.com from the address on the account, with the workspace name and the date of the payment. You do not need to give a reason, though telling us what went wrong helps us fix it.

Approved refunds are returned to the original payment method. Payments in India are processed by Razorpay and international payments by Stripe, and both take a few business days to return the money to your bank or card after we issue it.

4. Failed payments and renewals

If a renewal payment fails, we retry it before doing anything else. If the retries do not succeed, the subscription may be paused and then discontinued. Keeping a valid payment method on the account is your responsibility, and we will email you before access is affected.

5. Your data after cancellation

Cancelling ends billing, not your account. Your data is retained and remains exportable for the period set out in our Privacy Policy, so you can come back or take your records with you. Ask us in writing if you want the account deleted outright.

6. Changes to this policy

We may update this policy. Changes are posted on this page with a new effective date, and they do not apply retroactively to a refund request already in progress.

7. Contact

For anything about cancellations or refunds, email sales@niyantras.com or call +91-7777961965. These terms sit alongside our Terms of Service.